A conversation about workers, communities and social justice

Stories

Welcome to our story hub—a place where every voice, experience, and perspective comes together. Here, you’ll find all the stories we’ve shared across the site, from inspiring journeys and insightful interviews to behind-the-scenes moments and community highlights. Whether you’re looking to catch up, explore something new, or simply get inspired, this is your gateway to everything we’ve been talking about.

  • MAXIMUS SEEKS A CUSTOMER SERVICE REPRESENTATIVE

     Job Summary   Essential Duties and Responsibilities: – Develop working relationships with customers and monitor engagement and progress. – Work with customers on a regular basis to meet and achieve program goals and/or maintain program services and eligibility. – Conduct workshops and other training related services for customers. – Exhibit considerable programmatic knowledge and assist…

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  • SOCIAL SECURITY ADMINISTRATION SEEKS A LEGAL ADMINISTRATIVE SPECIALIST

    Duties Summary This position is located in the This position is located in the Northeastern Program Service Center, Jamaica, New York. NOTE: This position is being filled on a full-time and/or part-time, permanent basis. Additional selections may be made within six months from the closing date of this announcement. This is a career-ladder position leading…

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  • SOCIAL SECURITY ADMINISTRATION SEEKS A CONTACT REPRESENTATIVE (CUSTOMER SERVICE REPRESENTATIVE)

    Duties Summary Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA’s National 800 number. This position is located in the Jamaica Teleservice Center at One Jamaica Center Plaza, 11th Floor, Jamaica, NY 11432. NOTE: This position is being filled on a full-time…

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  • SOCIAL SECURITY ADMINISTRATION SEEKS A CONTACT REPRESENTATIVE

    Duties Summary Customer Service Representatives work in a call center environment to provide a high level of quality service to our customers on SSA’s National 800 number. This position is located in the Jamaica Teleservice Center at One Jamaica Center Plaza, 11th Floor, Jamaica, NY 11432. NOTE: This position is being filled on a full-time…

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The School of Labor and Urban Studies (SLU) comes out of a singular collaboration among labor unions, city workers, community organizations and academic institutions and their faculty and staff.

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The opinions expressed in both original and cross-posted articles on this blog belong to their authors alone and do not necessarily reflect the opinions of SLU or CUNY.

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