The Community Construction Liaison (CCL) is responsible and accountable for being the first point of contact for the project by identifying and resolving issues as well as providing regular updates and advisories.  This position is dedicated to multiple sites to keep lines of communication open. WPA’s CCL works as a part of the team with the Construction Management team that we are working with. WPA is looking for a bilingual (Spanish) Construction Community Liaison (CCL) coordinator. This is a full-time position working on five concurrent library projects located in the Bronx, Upper Manhattan and Staten Island on 5 library renovation projects.

The person will be working in conjunction with a seasoned second WPA CCL already started on the projects and will work with the candidate to remain informed on all projects.

Candidate to have 1.5 to 4 years of relevant experience, with an full time salary range is $45 to $50 an hour plus benefits, for a minimum of 14 months. It is our intent to roll the person to the next project.

ESSENTIAL DUTIES AND RESPONSIBILITIES

·         Represent the company as a liaison between the community, intergovernmental agencies and utilities, and the Construction team point person to ensure the progress of the project by communicating any concerns.

·         Perform project area surveys to identify stores, residential buildings, homes, schools, houses of worship, health care institutions, transportation (subway entrances and bus stops), as well as street signage to anticipate any concerns.

·         Conduct surveys with homeowners, schools and/or businesses in the area and input the surveys into the database.

·         Establish and maintain a Neighborhood Notifications and open lines of communication.

·         Ensure email distribution lists are established and the public information tool is used for the purpose of creating effective communication.

·         Address any anticipated complaints, record the complaints whether open or resolved, and report the complaint and actions taken to the Construction team point person and the agencies involved in the projects.

·         Track and follow-up on all complaints and send weekly complaint summaries, bi-monthly newsletters, and any other pertinent material to the agency for review.

·         Maintain a daily log of Community Outreach efforts and activities; which include meetings, attended coordination of Services and/or disseminated outreach materials.

·         Monitor the contractor’s required distribution of water and “no parking notices” to the community within the project area.

·         Project progress will be included in the monthly newsletter.

·         Assist agencies in preparation for Community Board (CB) related meetings and any follow-ups as requested.

·         Conduct door to door surveys of each commercial/residential property within the area of water and any other service interruptions when necessary and notify the Construction team point person Resident Engineer of any residents, businesses and properties that need minimal water service interruptions.

·         Assist in the distribution and posting of notices and shall secure translations of notices/flyers for use on specific projects when indicated.

·         Develop, maintain and keep a calendar of significant community events including ethnic/religious festivals, street fairs, marathons, parades, play street closing and block parties and/or celebrations.

·         All other duties as assigned.

QUALIFICATIONS

·         Ability to be involved with the community and understand and issues or concerns.

·         Experience in managing public relations, schedules and community meetings.

·         Comfortable with public interactions and must have strong communication and problem resolution skills.

·         Demonstrated commitment to providing a safe and healthful project zone.

·         Extremely organized and detailed oriented, with the ability to maintain accuracy while handling multiple requests in a growing company environment.

·         Ability to establish and maintain satisfactory working relationships with associates, contractors and the public.

·         Understanding of notices, agency services, safe zone procedures.

·         Knowledge of Microsoft Office.

 

Please send resumes to Bethann Richter – brichter@wpa-works.com and Debra Inwald – dinwald@wpa-works.com