Position: Membership Network Manager

Location: Albany, Statewide

Full-time: 35 hours per week

At the New York Association of Training and Employment Professionals (NYATEP) we believe the key to economic development is skilled workers. As New York’s leading membership association for economic development, education and training, and employment providers, we provide leadership, vision and advocacy for a thriving workforce in New York State. Our focus is ensuring that every New Yorker and employer has access to the skills they need to work in and support a robust statewide economy. We achieve this by giving our members “voice” through advocacy, increasing system-wide “knowledge” of workforce best practices, and supporting “progress” through piloting innovative initiatives or tackling seemingly intractable policy issues.

Our dedicated NYATEP members represent every region of New York, and include all 33 Workforce Boards (which represent more than 500 employers), Career Centers, youth development programs, unions, the K-12 education system, colleges and universities, not-for-profit organizations and education and training providers. Learn more about NYATEP at www.nyatep.org.

The Membership Network Manager will be responsible for communicating and engaging with our current and future members. The Membership Network Manager will be responsible for developing and implementing retention and engagement strategies for existing members, for recruitment and cultivation of new members, as well as ensuring members are utilizing their benefits packages. The Membership Network Manager will work closely with the Operations Manager to keep membership dues up-to-date. The Membership Manager will be expected to meet membership revenue targets.

SPECIFIC RESPONSIBILITIES:

• Outreach and engagement of existing members to solicit their feedback and ensure they are maximizing their member benefits
• Coordinate with the Operations Manager to ensure members are up-to-date on dues, and maintain current contact information
• Engage members to ensure we are meeting their needs, increasing engagement and retention
• Create targeted lists to solicit new memberships and membership referral benefits
• Create and deliver onboarding training and welcome collateral for new members
• Act as the principal liaison between members, and oversee the online membership database
• Assist with communications including promotional collateral and Member Surveys.
• Attend events and conferences (which may include early mornings, evenings, and occasional weekends)

KEY REQUIRED SKILLS AND COMPETENCIES

• 3-5 years of relevant experience working in case management and/or customer service.
• Must have excellent phone edicate and be comfortable cold calling.
• Excellent in person and virtual communication skills with the ability to handle negotiations.
• Excellent writing skills and computer skills with an emphasis on MS Office Suite and Google Suite
• Adept at navigating a fast-paced, entrepreneurial environment, and an ability to manage complexity and moving parts with ease.
• Ability to engage current or re-engage past and or future members
• Working knowledge of graphic design/marketing is preferable, but not required.
• Ability to simultaneously manage multiple projects and meet deadlines.
• Ability to work independently as well as cohesively with staff.
• Specific attributes of this position include highly organized; ability to read situations and people and respond with high degrees of emotional intelligence; flexibility and high level of initiative; can work in person or virtually

Educational Requirements: A strong work history in customer service and/or case management is the primary requirement.

This position will be a full time, salaried position (35 hours a week 8:00AM – 4:00PM or 9:00AM – 5:00PM). We have a flexible work environment, with the option to flex your schedule and work from home. (Currently all staff is working remotely due to COVID-19). You may live anywhere in New York State. Travel for the fall and spring conference will be required when in-person events resume.

Additional Information about NYATEP:

We support the workforce community through advocacy, policy research and analysis, professional development, and technical assistance. For more information visit www.nyatep.org

To meet our membership’s needs we strive to provide high quality customer service to our members, and our network of partners and collaborators. To that end, staff are expected to embody the  following attributes:

– Responsive: To member needs, as well as internal and external stakeholders (48 hours).

– Passionate: About workforce issues and member concerns. Staff is expected to take the initiative to

learn and understand the key federal and state issues, and applicable laws.

– Collaborative: Both striving to work effectively and collaboratively, internally and externally.

– Strategic: Conscientious of the limited staff resources, and continuously looking for ways to improve services or service delivery.

– Resourceful: Focused on continuous learning (i.e. knowing the issues before our members) and striving to access knowledge and resources to improve internal practices and services to members.

NYATEP affirms that it shall ensure equal employment for all qualified individuals without consideration of their age, sex, race, creed, color, national origin, marital status, sexual orientation, political affiliation, or belief. The scope of equal opportunities shall also include the non-discrimination of physically or mentally handicapped individuals.

It is furthermore affirmed that the concept and philosophy of equal opportunities shall also be provided for, but not restricted to, all components of employment, recruitment, selection, assignment, compensation, benefits, promotion, and training.

To apply: please email your Cover Letter and Resume to Molly Tocin at mtocin@nyatep.org  no later than March 11, 2022

The Othering & Belonging Institute (OBI) at UC Berkeley is a uniquely engaged think and do tank that brings together researchers, organizers, stakeholders, communicators, artists, and policymakers to identify and eliminate the barriers to an inclusive, just, and sustainable society. Its growth has been driven in large part by its original research and visionary frameworks on Belonging, Othering, Bridging and Breaking which has defined and shaped major conversations on belonging across sectors. The Institute is a globally recognized leader of the Belonging framework and continues to play a significant role in transforming local, national and global policies, practices, laws, and structures.

OBI seeks a Deputy Director of Strategy & Program to lead the organization’s program team. The new Deputy will work across the organization to lead, align, and manage the Institute’s programs for greater impact. As a people centered leader, the Deputy will manage a driven and highly functioning program team. They will also serve as an ambassador of the Institute in external relationships with partners and funders. The Deputy will report, and be a strategic advisor, to Director john a. powell and will work collaboratively with other Institute leadership including the Research Director, who oversees the Institute’s research, the Faculty Director who manages the faculty cluster initiative, and the Chief of Staff who directs finance and administration.

 

Specific responsibilities include:

Organizational Strategy and Development

• Lead the program team in a collaborative refinement and reformulation of organizational priorities and strategy through translating the Director’s high-level vision into organizational strategies, outcomes, and directing staff resources towards these priorities.
• Work collaboratively and in partnership with other senior leaders on identifying and executing organizational priorities and plans.
• Design and lead new programmatic initiatives to grow and create belonging and bridging at different levels and across sectors for example community, government, corporate, and philanthropy.
• Lead and facilitate processes for alignment and collaboration across program teams to ensure Institute programs add up to more than a sum of its parts through facilitating connections, bridging projects and programs, maintaining information flow, and sharing and leveraging OBI’s collective work and functional expertise towards organizational outcomes.
• Provide organizational leadership in ensuring the Institute is regularly evaluating its impact and adjusting priorities and resources when necessary.
• Implement organizational systems and processes that support collaborative program development and relationship-building to build out new program and research offerings including with the Associate Director and Faculty Cluster.

 

People and Team Development

• Manage, coach, and supervise multiple senior staff who each oversee a program, series of projects, staff, and budgets of various sizes.
• Partner with OBI senior leaders to strengthen organizational culture to foster a work environment that embodies the values of the Institute.
• Serve as a mentor through thoughtful opportunities for leadership development, identifying pathways for different types of leadership and organization-wide professional development strategies and opportunities for Institute staff. Partnerships, Engagement, and Fundraising
• Manage and hold key partnerships with external stakeholders and organized communities.
• Identification, engagement, and development of new strategic partnerships at the organizational level.
• Cultivate opportunities that position the Institute for greater impact through partnerships with national organizations, member-based organizations, corporations, and foundations, among others.
• Build and maintain relationships with Institute funders and work closely with the Director and Chief of Staff to build out the Institute’s fundraising strategy and team.
• In conjunction with members of the Senior Management Team and the broader team, expand and diversify the funding base/pipeline to increase major initiatives and existing collaborations.

 

The Deputy Director of OBI will possess the following attributes and competencies:

Passion for the Mission and Advocate of Social Justice and Belonging The Deputy will have strong interest and knowledge, or the ability to develop an understanding, of the Institute’s mission, vision, core areas of research and programming, and its belonging and bridging frameworks. They will have a deep analysis and understanding of the social justice and racial equity ecosystem, power structures, and their own relationship to belonging and bridging. They will represent OBI with unquestioned integrity, ethics, and values and embody the organization’s mission and values.

 

A Strategist and Builder

The Deputy understands that strategy is a practice, not just a plan. They will have extensive experience developing strategies for success, regardless of domain. As a builder of the organization, they will be great at navigating complexity and ambiguity to problem-solve and reach desired outcomes. They will be experienced at assessing programmatic work and team function into strategic  and tactical decisions. The Deputy will be able to see the larger strategic picture and apply focused energy to expertly organize and execute the tactics. As an individual, they will be dedicated to growing and learning and will be curious about the organizations and the people they work with. The Deputy thinks critically, anticipates unintended impacts of decisions, engages constituents, and identifies ways to connect OBI’s work to the work of others.

 

Relationship Builder and Ambassador

The Deputy will be able to translate and advance OBI’s values, vision, and efforts across a set of external partners. They will have demonstrated experience initiating, cultivating, and expanding organizational partnerships. They will enjoy serving as an external ambassador and representing OBI to partners and the broader community. The Deputy will have experience fundraising and/or building strategic initiatives with nonprofits, foundations, campaigns, and/or government entities. They will be a compelling written and verbal communicator. The Deputy will have strong emotional intelligence, discernment, and the ability to manage  relationships with a movement building perspective.

 

Salary is competitive and commensurate with experience, with the range beginning at $140,000. For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Koya Partners, the executive search firm that specializes in mission-driven search, has been exclusively retained for this engagement. Alex Corvin of Koya Partners has been exclusively retained for this search. To express interest in this role please submit your materials here, or email Alex directly at OBI@koyapartners.com . All inquiries and discussions will be considered strictly confidential.

Koya Partners is committed to providing reasonable accommodation to individuals living with disabilities. If you are a qualified individual living with a disability and need assistance expressing interest online, please email NonprofitSearchOps@divsearch.com . If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

Who We Are:

Mission: LIFT Economy is an impact consulting firm whose mission is to create, model, and share a racially just, regenerative, and locally self-reliant economy that works for the benefit of all life.

Vision: A world that works for all. We meet our human needs in ways that benefit all life. We see every person on earth with adequate access to basic needs and opportunities and we see thriving ecosystems increasing in biodiversity and abundance.

Core Values: Our core values are:

• Collective Liberation: We address historical and present harm rooted in an active underlying care and compassion for all.

 

• Joy: We express joy and wellbeing to model and inspire the journey to a liberated and just society. We take responsibility for creating joy and play in our work lives.

 

• Authenticity: We practice and commit to being honest and vulnerable in our communication as a team and with other stakeholders. We aspire to be self-reflective as individuals and as an organization.

Impact: Service with discernment. We value beneficial results or outcomes. We also believe in serving others in a way that is beneficial to them and their mission but also mutually beneficial for life. Our work is an expression of a purpose that is larger than ourselves.

Role Overview:

Start date: Late Spring / Early Summer 2022

Location: Remote | USA

Salary Range: $70,000-$85,000

Application Deadline: Open until filled

Note that familiarity with the B Corp movement / B Impact Assessment is NOT required. We strongly encourage you to apply even if you are less familiar (or entirely unfamiliar) with B Corps.

You will have three primary responsibilities:

• 1. Marketing/Sales: Building a pipeline of new prospective B Corp clients, following up with prospects, setting up sales conversations, and closing new B Corp consulting contracts.

 

• 2. Delivery: Project managing ~10-15 consulting clients and helping them achieve their goal of attaining B Corp certification.

 

• 3. Admin: Responding to emails, sending out calendar invites, facilitating meetings, taking notes, creating proposals, invoicing, reporting on marketing / sales activity, and other administrative duties.

Time Breakdown: (A Day in the Life)

Admin 15.0%

Marketing / Sales 35.0%

Delivery 50.0%

• On a given day, you can expect to spend between 2-3 hours on marketing and sales, 4-5 hours on delivery and project management with existing clients, and between 1-2 hours on administrative tasks.

 

• Roughly 95% of all interactions with clients, prospects, LIFT team members, etc. will be remote via Zoom or other video conferencing software.

Who You Are (The Must-Haves):

The following are a list of skills and qualities that applicants must have in order to be successful in this role:

 

• Commitment to racial equity and social justice
  • You are able to build authentic relationships across differences

 

• Self-awareness and emotional intelligence
  • You demonstrate awareness of your growing edges
  • You seek coaching and training, and are able to hear, reflect, act on, and learn from feedback

 

• Attentive, empathetic, and compassionate
  • You follow through on your commitments

 

• Entrepreneurial and resourceful
  • You proactively ask for help, anticipate problems, and course-correct where needed

 

• Highly organized, motivated, and detail-oriented
  • You manage a high volume of work with efficiency
  • You are able to juggle competing demands and prioritize without sacrificing quality

Diversity, Equity, and Inclusion:

We believe an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We are not looking for candidates who are “culture fits.” We’re looking for candidates who can expand our culture and challenge business as usual.

We strive to foster an environment where all staff can bring their whole selves to work, by their own definition, and we strive to provide all candidates with an equitable and accessible recruitment process. We especially encourage people of color, LGBQIA+ people, transgender and gender non-conforming people, and people with disabilities to apply.

If we can offer accommodations for you in the recruitment process, or if you have feedback on how to make our recruiting more equitable or accessible, please let us know. LIFT Economy is an equal opportunity employer.

Next Steps:

Interested and ready to take the next step?

• Read our FAQ. For folks who are interested, this FAQ document provides an extra layer of detail and insight into the B Corp consultant opportunity.

 

• Questions? To learn more about the role, our company, or to ask other questions, please reach out to careers@lifteconomy.com. If your question is best suited for a confidential conversation, write to us at the email above and we can schedule a time to connect with you.

 

• Nominate Someone. Do you know someone who would be a great fit for this opportunity? Please nominate them here.

 

• Apply Today. If you are ready to apply, PLEASE CLICK HERE.

 

Job Summary:

Perform administrative and secretarial duties in support of the Office of Access, Opportunity, and Achievement (OAOA) Director and services and activities offered through the HEOP, CSTEP, LSAMP and CSTEM programs. Assist in preparing, monitoring, and reconciling the department and program budgets. Compose and prepare letters and other confidential correspondence, assimilate data, and prepare reports. Coordinate and ensure appropriate support is provided for all programs and groups; rooms for meetings and coordinate services and support for the Ithaca Summer Institute. Maintain files and process a variety of College procedural and operational forms.

Supervision:

This position reports to the Director of the Office of Access, Opportunity, and Achievement. This position will provide day-to-day direction and guidance to the student assistants.

Essential Duties:

1. Perform administrative and secretarial duties in support of the Office of Access, Opportunity, and Achievement director to include preparing proposals, correspondence, records, and reports; track, maintain, and compile data, and prepare and analyze research. Schedule appointments and meetings for OAOA students to meet with counseling staff.

2. Assist in preparing, monitoring, and reconciling confidential department and program budgets; develop spreadsheets and databases, compile data and prepare budget scenarios; monitor and reconcile expenditures, and manage program and grant accounts. Monitor and reconcile ProCard transactions, and process EZpay transactions, purchase orders and requisitions

3. Maintain capital equipment records; order and track equipment purchased; report and track service requests for equipment malfunctions; sign requisitions for purchase of equipment and supplies as approved.

4. Provide assistance in coordinating the writing, editing, printing, and distribution of program brochures, posters, print ads, news releases, the OAOA website, and other promotional materials associated with programs and events.

5. Create and maintain databases to be used in the administration of programs, for compliance with NYS regulations, and for the preparation of departmental reports. Compile information and prepare regular or special state program reports. Track expenditures for State program budgets. Work with the Admissions and Registrar’s office to ensure student records are updated. Create and maintain department files and records, and provide necessary documents for staff member’s use.

6. Serve as a resource for students, families, staff and visitors. Assist students and staff in following College and department procedures and completing necessary College or NYS documentation. Assist in arrangements for pre-freshman summer program to include reserving rooms and meal plans, purchasing textbooks and supplies.

7. Coordinate the registration process for the Summer Institute. Serve as a resource to students, parents, and the campus community in providing information. Work with Conference and Event Services in coordinating services and facilities for the Summer Institute.

8. Participate in the hiring, training, scheduling, and supervision of student assistants.

9. Attend staff meetings and take minutes; recommend to supervisor methods for improvement of workflow and other departmental service/operational enhancements.

10. Assist in ensuring confidentiality and security of office facilities and records.

11. Other duties as assigned.

Qualifications:

High School diploma and a minimum of 2 years office experience; demonstrated proficiency in the use of various word processing, spreadsheet and database software applications; excellent attention to detail, strong organizational, interpersonal, verbal, and written communication skills; previous experience maintaining and monitoring departmental budgets and expenditures, ability to handle confidential information, prioritize projects, and meet deadlines are required. Knowledge of Internet and web-based communications, and experience working in a college or university setting is preferred.

Work Environment:

Most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment. The incumbent will be required to use a personal computer and associated equipment as well as other office equipment used in the day-to-day operations. The incumbent may need to deliver various correspondences or other informational materials on campus requiring the ability to walk or drive or make other travel arrangements.

Application Instructions;

Submit resume and cover letter online.

Apply Here

Job Summary:

Assist the CSTEP team with student service delivery and programming for student participants. Serve as the CSTEP Project Coordinator to develop and implement activities, programs, and services for students eligible for the NYS Collegiate Science and Technology Entry Program (CSTEP). Assist in implementing services and activities to improve student achievement, retention, and graduation. Assist in preparation of reports for New York State and the College.

Reports to : Director

Essential Duties:

1. Work in collaboration with the Assistant Director and appropriate related STEM related advisory boards, committees, faculty/departments in identifying priority CSTEP-eligible students to increase the recruitment, enrollment, and retention of Ithaca College students pursuing registered academic programs in severe regional or statewide STEM and licensed professions shortage areas.
2. Provide one-on-one academic counseling to CSTEP participants.  Review participants’ academic progress and assist the student in creating goals for enhancing success; consult with faculty, counseling center staff, and other College staff and administrators regarding strategies for students in need of personal, professional, and/or academic support. Identify opportunities and programs for participants to receive academic, career, financial, and personal counseling. Consult with and make referrals to Tutoring Services, Student Financial Services, faculty advisors, Career Services, Student Accessibility Services, and the Office of Counseling and Psychological Services; document records of service for program students, as applicable and appropriate.
3. Assist CSTEP participants to identify and apply for experiential learning opportunities, professional development opportunities (such as conference presentations), graduate or professional school. Assist students to secure funding support for these and other academic and professional experiences.
4. Develop and implement programming for CSTEP participants such as academic workshops, personal and professional seminars, cultural events, faculty/professional mentoring activities, CSTEP Days of Service, and travel to conferences for CSTEP participants; collaborate with the Office of Inclusion, Diversity, Equity and Social Change (IDEAS), Career Services and the various schools regarding effective delivery of student development interventions.  Make all provisions for student travel.  Accompany students as warranted.
5. Collect, organize and analyze data on current CSTEP participants and program graduates.  Maintain accurate, auditable records and produce annual retention and other reports. A strong ability to meet all deadlines for the submission of all reports is required.  Consult and collaborate with Alumni Relations methods for tracking and communicating annually with program graduates.
6. Assist with planning and coordinating CSTEP summer activities for upperclassmen participating in internship or research experiences. Collaborate with the OAOA team and other offices in developing pre-first year summer programming.
7. Represent CSTEP and OAOA and student interests at on and off campus functions, which may include committee membership, program advocacy efforts, and/or collaborative events with regional CSTEP & STEP partners.
8. Identify and regularly participate in professional development activities and remain current on relevant literature related to student development and effective interventions for retention and graduation of historically underrepresented students in STEM and higher education.

Qualifications:

Bachelor’s degree with a minimum of 3 years of relevant experience, preferably in a higher education/student services environment; considerable experience working with a diverse student population in a counseling or academic advising role; knowledge and understanding of the mission, goals and objectives of higher education opportunity programs; strong written and verbal communication, organizational, and interpersonal skills; strong ability to follow guidelines and meet strict deadlines; a valid New York state driver’s license and driving record acceptable to the College are required. Experience working with state and/or federal grant reporting or other STEM grants, ability and willingness to work occasional evenings and weekend hours, and a master’s degree strongly preferred.

Work Environment:

Most of the work of the incumbent is carried out within a generally accessible, safe, indoor environment. Some work may be conducted remotely. The incumbent must be willing and able to attend student meetings, workshops, conferences, and meetings on and off campus and during and after normal business hours both in person or via video conference.

Apply Here