The Center seeks to hire up to two Program Associates to join a dedicated team that is launching an exciting new program formed in partnership between the Center and the Governor’s Office of Storm Recovery that will help working and middleclass homeowners residing in New York City’s coastal neighborhoods. This new program will deliver engineering services and counseling that will help homeowners meet their resiliency challenges, combat displacement, and lower their housing costs. The Program Associate is a full time, exempt position reporting to the Deputy Director for Homeowner Services.

Responsibilities include but are not limited to:

● Project management support, including working with RTAPP subcontractors and vendors to ensure completion of program services and deliverables and compliance with funder mandated procedures

● Coordinating the delivery of services and program interventions for lowandmoderate income residents in communities vulnerable to displacement and flood risk;

● Contributing to and reviewing reports to funders; alerting staff to reporting timelines and supporting the timely and accurate preparation of reports;

● Through analysis of program metrics, reports, and field work, provide feedback up to stakeholders and identify training needs and process improvements that benefit low income and moderateincome communities;

● Maintaining and overseeing the collection of program data; Providing case level and day to day programmatic support required for the successful administration of the RTAPP program;

● Preparing reports, presentations, and memoranda for partners and stakeholders;

● Contributing to a collaborative team environment necessary to further large scale resiliency efforts;

● Other duties reasonably related to job responsibilities.

Skills & Qualifications

● Bachelor’s degree required; equivalent combination of education and experience may be considered in lieu of a degree.

● Excellent communication skills, patience, and friendliness;

● Experience working in public private-partnerships, housing counseling, legal services, disaster recovery, or constituent services is a plus;

● Must work well with the public and fellow staff members;

● Meets rigorous deadlines and handles challenging tasks with efficiency and attention to detail;

● Passionate about promoting affordable homeownership and Superstorm Sandy recovery;

● Able to coordinate, organize, prioritize and execute multiple responsibilities in a fast paced setting;

● Excellent oral and written communications skills;

● Proven ability to carry out demanding workload with consistency, efficiency, timeliness, attention to detail, and 100% follow through;

● Collaborative work style and ability to thrive in team settings;

● Passionate about promoting affordable homeownership, Superstorm Sandy recovery and resiliency, and an equitable New York;

● Fluency with Microsoft Office (Word, Excel, PowerPoint); knowledge of Salesforce or other CRM is desirable;

● Computer data entry skills required;