Tenant Support Specialist at Public Engagement Unit

We are seeking Tenant Support Specialist with deep experience with community- based outreach and case management. Successful candidates should have at least one year of community, issue, labor or political organizing experience, and excellent communications and outreach skills. The candidate should have demonstrated ability to recruit and engage volunteers, closely tracking metrics and outcomes, and be detail-oriented and organized.

The Tenant Support Specialist responsibilities will include, but not limited to:

  • Engage tenants through door-to-door outreach to identify issues and case manage to resolution;
  • Maintain ongoing reporting and communication with Borough Lead;
  • Create individualized turf plans for their areas, mapping out key geographic areas, community partners and interest groups.
  • Meet daily and weekly goals, such as volunteer recruitment and doors knocked;
  • Recruit and engage volunteers, develop a volunteer leadership structure to manage outreach;
  • Organize events such as: neighborhood meetings, community outreach, etc;
     
    Qualifications:
  • Enthusiasm and a commitment to provide support to tenants in New York City;
  • 1 years community, issue, labor, or political organizing;
  • Strong written and oral communication skills in English; Spanish a plus;
  • Ability to prioritize and effectively manage multiple tasks in a fast paced work environment;
  • Willingness to learn, be adaptable in a variety of situations and be a problem solver;
     
    How to apply

    To Apply: send resume to eots2015@gmail.com with Specialists in the subject line. No phone calls please.