Director, Student Support Services, University of Buffalo, Buffalo, NY

Student Support Services (SSS) is a federally-funded TRIO grant program and is sponsored by the U.S. Department of Education. The mission of the SSS Program is to provide comprehensive academic support services that increase the retention and graduation rates of eligible undergraduate participants by fostering academic success in a supportive educational and holistic advising environment at the University at Buffalo. The SSS Program at UB serves a minimum of 275 participants.

The Principal Education Specialist (Director) of Student Support Services (SSS) will provide direct oversight and supervision of all activities and collaborative efforts in accordance with the established goals and objective of the approved grant project. The Principal Education Specialist will implement student recruitment, application and selections procedures for the SSS project. This individual will be responsible for training staff and other stakeholders pursuant to all federal regulations, Office of Management and Budget (OMB) circulars, Electronic Data Gathering Analysis and Retrieval (EDGAR) System, college policy and procedures. The Principal education specialist will plan and monitor the budget in accordance with program goals and generate financial reports and statements. The Principal Education Specialist will also oversee the recordkeeping system that facilities program planning, development, execution, and evaluation. This addition, this individual will supervise and evaluate all SSS staff.

The University at Buffalo (UB) invites inquiries, nominations and applications for the position of Principal Education Specialist within Student Support Services (SSS). As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.

Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages.

About UB
The University at Buffalo is SUNY’s most comprehensive public research university, and an outstanding place to work. UB amplifies ambition for faculty and staff by offering endless possibilities to achieve more. Here, people from all backgrounds and cultures challenge and inspire each other to discover, learn and succeed. Dedicated staff and engaged faculty collaborate to further knowledge and understanding, and develop tenacious graduates who are valued for their talents and their impact on global society. Visit our website to learn more about the University at Buffalo.

As an Equal Opportunity / Affirmative Action employer, the Research Foundation will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin and veteran or disability status.

Minimum Qualifications

  • The Director must have a Master’s degree in in higher education, student affairs, student personnel administration or counseling.
  • The Director should have at least six years of experience working directly with undergraduates, particularly lower-income, first-generation college students and/or college students with disabilities.
  • The Director should have at least three years of experience with budget development and monitoring, professional staff supervision, and program administration and assessment.
  • The Director must possess excellent written and verbal communication skills, in addition to facility using computer applications.
  • The Director should demonstrate the ability to develop productive working relationships with faculty, campus officials, staff, community members, and students.
  • The Director should demonstrate knowledge of and sensitivity to undergraduates from diverse cultural, economic, and academic backgrounds.

Preferred Qualifications

  • Ph.D. degree in higher education, student affairs, student personnel administration or counseling is highly preferred with two or more years working in a college or university setting.
  • Demonstrated skills in designing programs designed to enhance the quality of the academic and personal lives of low-income, first-generation and disabled students.
  • Demonstrated ability to assist student in a culturally diverse environment.
  • Knowledge of postsecondary school application, admission, transfer policies, and financial assistance processes.
  • Experience with successful grant writing.
    Excellent interpersonal skills, communication (written and verbal), planning, organizational and analytical skills.
  • Ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships. A positive and professional demeanor is a must.
  • Demonstrated proficiency in Microsoft Office Suite including Word, Excel, and Outlook. A strong working knowledge of database software.

Salary Range

$62,000

Work Hours

Monday – Friday
8:30 a.m. – 5:00 p.m.
Evening and weekend as needed to meet professional obligation.

 

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