URBAN UPBOUND OPENING FOR A P/T BUSINESS SUPPORT COORDINATOR

Urban Upbound

Business Innovation Services

Job Title: PT Business Support Coordinator; 25 hours per week

Founded in 2004, Urban Upbound is dedicated to breaking cycles of poverty in New York City public housing and other low-income neighborhoods. We provide underserved youth and adults with the tools and resources needed to achieve economic prosperity and self-sufficiency through five comprehensive, integrated programs: Employment Services, Financial Counseling, Income Support Services, Community Revitalization, and Financial Inclusion services anchored by the Urban Upbound Federal Credit Union.

In July 2015, Urban Upbound launched its first worker-owned business: On Point Security NYC. Since then, the UU Worker Cooperative Program has launched two more cooperatives and provided technical assistance to several other businesses, both traditional and worker-owned. In addition to creating jobs, our worker cooperative initiatives are vehicles that increase the volume of assets and the availability of resources within the communities we serve. We conduct specialized workshops and offer technical assistance services in several areas of business development: governance, marketing and design, research, and strategic planning, among others.

Reporting to the Worker Cooperative Program Manager and working in collaboration with the rest of the Worker Cooperative team, the Business Support Coordinator is an out-of-the-box thinker who works proactively to assist local businesses with appropriate resources to increase their ability to thrive in place and adapt to the current economic climate. The Coordinator is also responsible for conducting outreach, troubleshooting challenges, and maintaining clear and up-to-date records.

 


Responsibilities include

●Develop and implement an outreach plan to connect to local businesses in need of support

●Evaluate and assess the needs of local entrepreneurs and connect them to resources and/or provide technical assistance, as needed

●Develop and maintain an organized system for collecting data on needs of local businesses and services delivered

●Maintain consistent communication with local businesses to ensure they are up to date on new City & State guidelines

●Provide technical assistance to businesses on gathering documents to meet eligibility criteria for Local, State and/or Federal programs that are launched to help businesses stay open, retain workers, and recover from the impacts of the COVID-19 pandemic.

●Develop and implement tailored marketing support for local businesses, with a focus on digital marketing and developing an online presence during the pandemic

●Other tasks, as assigned

Qualifications

●B.A. Degree

●A background in small business development, community organizing, local neighborhood development, with a focus on social equity and justice.

●Strong outreach and communication skills; able to engage a variety of stakeholders and share about the program and resources available

●Superior organizational skills; able to maintain up-to-date records on outreach efforts and services delivered

●Ability to learn quickly and be interested in developing a variety of new skills; have the ability to work both autonomously and in a team

●Willingness to engage with internal and external partners and key stakeholders, as needed

●Skills in business incubation, sales and/or marketing preferred

●Computer proficiency in Microsoft Office, G Suite, internet research and social media

●Flexible, with availability to work weeknights or weekends as needed

●Bi-lingual English/Spanish preferred

Urban Upbound is an equal opportunity employer and welcomes candidates of all backgrounds. To apply, please send a cover letter and resume to Tehmina Brohi at tbrohi@urbanupbound.org