As the Membership Director, you are responsible for engaging with and supporting new and existing members of NYC NOWC. You are entrepreneurial, driven, and deeply committed both to mission and to making sure that things that need to get done, are done. We’re a nonprofit organization funded through an NYC City Council Worker Cooperative Business Development Initiative (WCBDI). We deeply value nimbleness, initiative, creativity, intelligence, collaboration, and action. You will be part of a lean team, with an active board of passionate worker-owners and advocates for social and economic justice.
Responsibilities:
Membership & Recruitment: Work alongside The US Federation of Worker Cooperatives to:
- Manage outreach to and recruitment of prospective member co-ops
- Carry out regular site visits to current and prospective member cooperatives to assess and address needs, solicit member feedback on NYC NOWC’s services and direction, and manage mutual expectations
- Coordinate with US Federation of Worker Cooperatives Membership Director on membership drives, on-boarding new members, and follow up with prospective members, including dues collection.
Support Membership
- Coordinate Member Programs including the Coop Sustainability Fund, Principle 6 and Mentorship Programs
- Identify member needs and develop programs to support them
- Explore a pilot of health benefits for worker cooperatives in partnership with the US Federation of Worker Cooperatives
- Field inquiries from membership on the hotline and email and provide initial consultations, info sessions for Spanish speaking startups and conversions
- Respond to Spanish intake calls
- Connect member cooperatives to relevant technical assistance providers, consultants, peer cooperatives, and other resources
- Technical assistance and coaching for conflict resolution and other emergent coop needs
Track and report progress
- Technical Assistance reporting to Small Business Services
- Track support provided to each cooperative
- Carry out regular impact reporting to board and funders, including New York City government
- Track membership data and contact information with support with Communications Manager
Leadership Development
- Support with Advocacy Council and Board Elections
- Represent NYC NOWC membership with partners and allies
- Coordinate member participation in local and national worker cooperative conferences
Program Support
- Support Program Director Coordinate annual membership meeting
- Provide programming support at monthly programs
Organizational Responsibilities
- Facilitate staff meetings on a rotating basis
- Co-facilitate board meetings on a rotating basis and participate in staff and board committees
- Support with organizational fundraising
- Support Coordinating director on administration of Subcontracting for Direct service provision to membership.
Qualifications
- Highly organized and attention to detail
- Self starter, independent, flexible and a collaborative worker comfortable working in a team environment
- Excellent written and oral communicator
- Comfort supporting individuals and groups through crisis
- Loves proactively building community and individual relationships
- English and Spanish fluency a must
- Experience with worker-cooperatives a plus
- Organizing experience a plus
- Business/Marketing experience a plus
- Support with Conflict Transformation processes a plus
- Experience with Civi CRM a plus
This is a part time position (20 hours per week) at approximately $45/hour with benefits. There is possible room to grow into an eventual full-time position. Candidates interested in the position should submit a resume and cover letter to info@nycworker.coop by January 10th, 2021.
