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Labor and Community Job Opportunities, Opportunities

Make the Road New York Seeks Intake/Outreach Specialist (Staten Island)

Make the Road New York seeks an energetic and committed community intake/outreach specialist in Staten Island to assist with MRNY’s anti-displacement efforts and housing work in the Stapleton and Bay Street communities of Staten Island; to help the legal staff preserve affordable housing for community members, and to strengthen MRNY’s presence across Staten Island.

About the Organization:

Make the Road New York (www.maketheroadny.org) is a non-profit organization that builds the power of Latino and working class communities to achieve dignity and justice through organizing, policy innovation, transformative education, and survival services. We have 19,000 members and operate five community centers in Bushwick, Brooklyn; Jackson Heights, Queens; Port Richmond, Staten Island; and Brentwood, Long Island.

Background:

This intake/outreach specialist will help drive our outreach efforts, and will work with the legal team related to housing justice in Staten Island. These two areas have been targeted by the City for rezoning, and existing tenants will require additional supports to maintain affordable and quality housing. MRNY is working in collaboration with other legal services providers across the city in this effort, and the intake / outreach specialist will work closely with those partners in bringing legal services to those most in need of representation. MRNY has worked on Staten Island since 2001. The intake / outreach specialist would be based in Port Richmond, Staten Island, but would need to be mobile across Staten Island, particularly throughout the identified areas for rezoning. Regular trips to Manhattan, Brooklyn and Queens for meetings would be also required.

Responsibilities:

This intake/outreach specialist will conduct outreach, perform intake, and engage in community education for tenants at risk of displacement, assist to advance MRNY’s Staten Island housing-related work, and to contribute to other areas that MRNY is advancing that may be of particular interest. This is a full-time position at 40 hours / week.

In general, the intake/outreach specialist would be responsible for:

  • Leading the outreach efforts in the identified areas of Staten Island, and identifying community members that are at risk of eviction, facing harassment, or could otherwise benefit from legal assistance on housing issues;
  • Conducting initial screenings of applicants for legal services, both in person and on the phone;
  • Maintaining up-to-date, accurate intake information in our legal database, and assisting with referrals to partners organizations;
  • Educating community members on the legal protections available to combat harassment and to maintain safe, affordable housing, as well on the re-zoning impact on the community;
  • Following up with and engaging community members identified through outreach efforts
  • Collaborating with other staff and community members on anti-harassment planning and strategy;
  • Developing know-your-rights materials and facilitating workshops related to anti-displacement

Experience/Characteristics:

  • 1-2 years previous outreach experience, or community/labor organizing experience, is strongly preferred
  • Bilingual (Spanish/English or West African Dialects/English) required – Knowledge of Staten Island and New York City
  • Knowledge of and experience with Staten Island’s low-income Immigrant communities and communities of color.
  • Group facilitation and training experience
  • Must have strong interpersonal and communication skills and a deep commitment to social justice
  • Commitment to the values driving MRNY’s work, and hustle
  • Must be open to working some evenings and weekends
  • Driver’s License and car preferred
  • Ability to start quickly

How to apply:

Please send a resume and cover letter to outreachspecialist16@maketheroadny.org

Salary/benefits:

Salary will depend on experience and follow salary scale set by democratically elected Personnel Committee. MRNY has a generous benefits package.

Make the Road New York is an equal opportunity and affirmative action employer and seeks to insure equal opportunity and equal treatment of all employees and applicants for employment without unlawful discrimination as to race, creed, religion, color, citizenship, national origin, sex, age, disability, marital status, gender identity, genetic information and sexual orientation, in all employment decisions including but not limited to hiring, compensation, benefits, training, termination, and all other terms and conditions of employment.