About the Role
Karp Strategies is actively interviewing for a full time Senior Manager/Director of Business Operations & Administration to join our team. The ideal candidate for this position has a track
record of establishing and supporting processes that promote efficiency in a fast–growing, enterprise–stage organization, through analysis and thoughtful change management. The candidate will play an active role in firm–wide goal setting, prioritization, and operations. The candidate will serve in a mid to senior leadership role, playing a key part in building and scaling operational processes across multiple functional areas of our growing team.
The Business Operations & Administration Director/Senior Manager will oversee multiple internal initiatives. The candidate will manage and coach Karp Strategies team members to their highest potential, drive operations towards alignment with our firm’s mission, and work with the Leadership Team to set the pace, tone, and direction of the firm’s operational and administrative processes. We see this position as an exciting opportunity to help us grow while
maintaining alignment with our stated mission and vision.
Major Job Responsibilities:
● Develop and implement internal systems & processes to ensure smooth operations as the firm quickly scales up.
● Provide financial oversight and management in collaboration with the Leadership Team and CFO. Define key performance metrics and track delivery against business objectives. Oversee payroll and company expenses.
● Oversee human resources operations, including hiring, employee onboarding, and training. Manage related immigration processes.
● Work closely with leadership in developing, fostering and promoting a variety of DEI employee engagement and initiatives. Evolve and implement the organization’s diversity, equity and inclusion strategy to attract, hire and maintain a diverse workforce and ensure DEI is embedded throughout our firm operations.
● Maintain required insurances and certifications necessary for Karp Strategies’ business.
● Liaise with and manage vendors on behalf of the firm, managing relationships, renewals, and metrics toward strong performance. Oversee physical office, equipment, and IT/software for the team, as well as employee benefits including but not limited to health benefits, PEO.
● Develop and implement plans to anticipate space requirements and evolving needs for the office. Oversee company hybrid work protocols; ensure best practices for operations during the COVID–19 pandemic.
● Manage two to three operations team members, including an Executive Assistant, Contracts Administrator, and Office Assistant.
● Other administrative and operations tasks as needed.
Necessary Skills for Success:
● 5+ years of high–performance experience in operations or administration management, consulting, or similar role. Bonus points for experience at a smaller but fast–growing company
● Embedding DEI into your daily work practices
● Undergraduate or Master’s degree in Business, Operations, Finance, or similar area of study preferred
● An ability to quickly get up to speed on new content areas and a desire to operate outside of your comfort zone – entrepreneurial thinking is encouraged
● Systems thinking, creation, and execution – the ability to assess a process, improve it, and implement it
● Operating in a fast–faced and rapidly changing environment
● Managing up to executive staff as well as across and out to team members at all levels
● Excellent written and verbal communication skills and the ability to know how to tailor them to individual personalities
● Strong project management skills with the ability to manage multiple projects, and the desire to bring structure to undefined procedures
● Demonstrated ability to plan and prioritize tasks in a self–directed work environment and maintain high levels of productivity without direct supervision
About Karp Strategies
Karp Strategies is an urban planning strategy consulting firm that builds stronger communities and thriving cities. We partner with our cross–sector clients to identify their unique needs and provide tailored solutions. We take analysis to action to allow our clients to
make better decisions – and ultimately, to build stronger communities, economies, and cities. We deeply value our holistic analytic methods, and maintain strong core values around equity,
access, and community engagement when working on planning and development projects. We work on projects around the country, with projects currently underway or starting up and
down the East Coast. Our team works at the sweet spot where data, people, and place intersect: we strive to understand what drives change in places, and how people, businesses, and institutions exist and can thrive within that change. We value and celebrate diversity and inclusion in our team, and we share a commitment to social, racial, and economic justice.
Application Details
If these piques your interest, we’d love to hear from you. Interviews will be conducted immediately on a rolling basis. Karp Strategies will contact you if you are being considered for a position. As PDF attachments, please send a professional resume, letter of interest, and two references to jobs@karpstrategies.com. Only complete application packages will be considered. If you possess language skills beyond English, please share a demonstration of
your capabilities. While doing all these tasks previously is not a hiring requirement, having some experience is advantageous and expected.
We encourage all who are interested to apply.
This job description is for an at–will position which is exempt under the FLSA. Karp Strategies provides equal employment opportunities to all applicants for employment regardless of their age, race, creed, color, religion, national origin, alienage, citizenship, disability, sex, gender, sexual orientation, marital status, partnership status, military status, predisposing genetic characteristics, domestic violence status, sex offense of stalking victim status, or any other characteristics protected by federal, state or local laws.
