This position is located in the This position is located in the Northeastern Program Service Center, Jamaica, New York.
NOTE: This position is being filled on a full-time and/or part-time, permanent basis.
Additional selections may be made within six months from the closing date of this announcement.
This is a career-ladder position leading to the GS-9 grade level.
Responsibilities
Once selected for the Benefit Authorizer position in SSA, you will make final determinations on benefit entitlement decisions. This includes having direct telephone contact with the public to resolve issues or discrepancies and provide them with their rights under Social Security laws. You will be responsible for adjusting established benefits and effectuating payments and using state-of-the-art computer technology to access and update information about claims.
Benefit Authorizers (BAs) determine if applicants are eligible to receive or continue receiving benefits and/or payments for various Social Security programs. They answer questions from callers to Social Security’s 800 number telephone network, resolve issues or discrepancies and explain Social Security program information to the public.
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