Who We Are

JustFix.nyc is a Brooklyn based nonprofit that provides crucial new resources for tenants, community advocates, and legal service organizations. Our technology enables unrepresented tenants to take action on issues of apartment disrepair and landlord harassment as well as connect with community-based organizing and advocacy efforts. Our work has led to several successful legal cases against NYC’s worst landlords, obtained hundreds of thousands of dollars of repair work for clients, and has prevented wrongful evictions for tenants who are at-risk of displacement.

We are supported by the Robin Hood Foundation, Fast Forward, Open Society Foundations, New York Community Trust, and others.

Outreach and Support Coordinator

JustFix.nyc is currently looking for a part time Outreach and Support Coordinator to join our team to support our community partners and tenant users in fighting back against abusive and neglectful landlords in NYC. This is a great opportunity for someone who is passionate about supporting marginalized NYC communities while maintaining a flexible, part-time schedule.

As the Outreach and Support Coordinator you will:

• Manage the Digital Repair Clinic (DRC) program that works directly with tenants and helps them navigate JustFix.nyc services in order to build strong cases against their landlords
• Train and oversee volunteer, non-legal housing coaches for the Digital Repair Clinic
• Schedule, promote and conduct in-person and virtual trainings and demonstrations for community members and advocates at partner organizations across NYC
• Shadow tenant organizers as they use JustFix.nyc in their work with tenants
• Capture tenant and advocate success stories and testimonials
• Represent JustFix.nyc at community outreach events as needed
• Act as a liaison to current partner organizations
• Identify and foster relationships with potential partner organizations
• Develop new outreach strategies to reach at-risk tenants across NYC

If you…

• are passionate about supporting low-income, at-risk tenants
• are highly organized and a self-starter
• are an excellent and engaging public speaker
• are comfortable with technology
• are a native or fluent Spanish speaker (optional)
• are available to work with us for a minimum of 20 hours per week

And have…

• experience in community organizing or tenant advocacy
• teaching experience or have otherwise conducted trainings/demos/workshops
• background in the nonprofit and social service sector, either as a professional or someone who has utilized tenant advocacy services in the past (preferred, but not required)
• are from New York or have a deep connection to the city and the people who live in it

Then you should…

Submit a resume and cover letter, describing the aspects of this job description that spoke to you and why, to hello@justfix.nyc by February 15. Candidates will be interviewed on a rolling basis.

JustFix.nyc is committed to equity and fostering a community that values diverse perspectives and experiences, particularly from those who we aim to serve. We actively seek a diverse pool of applicants from, or who have worked closely with, historically marginalized groups, including but not limited to people with disabilities, people of color, LGBTQ people, first- or second-generation immigrants, and people from low-income families.

Read more about us:

Curbed

ABC 7 News

Business Insider

Forbes 30 Under 30