Tag Archives: precarity

Prof. Kafui Attoh Investigates the On-Demand Mobile Service Sector

Dr. Kafui Attoh, Assistant Professor of Urban Studies at the Murphy Institute, has been awarded a grant from the Ewing Marion Kauffman Foundation. His project is called Economic Inequality in the Driver’s Seat: Household Budgets in the On-Demand Mobile Services Sector, and it aims to get a snapshot of what work in the On-Demand Mobile Service Sector looks like — and what it means for how on-demand workers navigate the broader economy.

To get that snapshot, Prof. Attoh, along with collaborator Katie Wells, will examine contingent and part-time on-demand work in mobile transportation, hospitality, home services, delivery and logistics services, such as Uber, Seamless, Taskrabbit, and AirBnB.

Professor Attoh explains that “the project starts from the presumption that the growth of the on-demand mobile service sector…raises both important and timely questions for researchers concerned with the future of employment. Our study examines the household balance sheets of contingent workers employed by Uber Transportation, one of the fastest growing on-demand mobile services. By looking at the household balance sheets of Uber drivers, we will be able to examine the financial costs, benefits, and challenges facing this new type of worker, as well as the burdens and benefits such work creates for these workers’ households. This project poses two questions:

“How does contingent part-time work for Uber affect the stability and health of household finances and the allocation of household responsibilities, and what does the emergence of the on-demand mobile services sector mean for understanding inequitable growth in the U.S.?

Uberization and Its Discontents: The On-Demand Economy and the Future of Full-time Work

By Eric Levitz

Even at dinner, Rich Armstead stays on Task. An hour ago, the 32-year-old comedian finished assembling an IKEA bed for a woman in Brooklyn Heights. When he’s done with his cheeseburger, he’ll follow the waitress back into the kitchen of this Chelsea pub, and fix the sink’s leaking drainpipe.

“It’s a hustle, for sure,” he says, scanning his smartphone for future gigs.

Armstead is one of over 30,000 workers who sell their labor via TaskRabbit, an online marketplace where consumers can find a “Tasker” for any small job, from waiting in line to wedding photography. The platform is itself just one of a growing number of all-purpose service apps, including Handy, Fiverr, and Needto, which together make up only one sector of the ever-expanding “on-demand economy.” Continue reading Uberization and Its Discontents: The On-Demand Economy and the Future of Full-time Work