The Contracts and Grievance Center of SEIU Local 32BJ is looking for a temporary, six-week, assistant in our New York City office. The assistant will help us ensure that members’ workplace disputes have been resolved and properly documented. The temporary assistant will review grievance files, interact with our members regarding their workplace issues, update our database with information obtained from members, coordinate with staff for appropriate follow up, and make sure that files are complete.

Essential Job Requirements:
(1) Communication and Interpersonal skills: The temporary assistant will have extensive contact with our members and must have strong listening and communication skills.
(2) Strong Writing and Computer Skills: The temporary assistant will be required to use the 32BJ databases and electronic grievance tracking systems during the performance of their job duties. Must also have strong writing skills for summarizing conversations with members and others.
(3) Written and Oral Bilingual Skills: Spanish/English.
(4) Must be able to work independently, manage a high volume workload, maintain organized files and thoroughly document all aspects of work.

Primary Duties: The temporary assistant will be responsible for assisting us work through grievance files to ensure that grievances have been resolved or moved to the next appropriate step in the grievance process, and that files slated for closing are complete. Candidates must be well organized, thorough, able to work independently, and have excellent communication and interpersonal skills.

32BJ is seeking to fill the position immediately. This is a temporary position and is based in Local 32BJ’s New York City office. Please email a letter of interest, resume, and references to Vanessa Andrews at vandrews<at>seiu32bj<dot>org.

32BJ is an equal opportunity employer. People of color and women are encouraged to apply.